not the first time I've heard that though. Truth is, I don't know of many (any?) businesses without a detractor or two.
Bruce and Dorsey on ESMERELDE have had tons of work done there and rave about the service and quality there. Most people that visit enjoy the place and people (no doubt that's improved with my daughter working there...)
I'd say it will only get more competitive around here, there's been a great deal of growth in new marine businesses and expansion of existing in the last few years. Should be good for the boat owner. I gave shrink wrap some thought but already had a tarp and frame. You can't beat 385.00 to go for a nice walk instead....