Over the years I have had Garhauer do custom work for me on a couple of occasions. There work has always been very well done and always to specifications. The only problem I've ever had was with getting the work done in a reasonable time frame. The last work I had done was a custom-made mainsheet traveler. I dealt with Guido, who seemed (then) to be the custom work guy. I sent him the old traveler to use as a template and he duplicated the chord of the arc and built a very robust piece with new Garhauer blocks to replace the old. But it did take almost 3 months to get the work done. Part of that was due to the fact that Garhauer had to send the traveler out to have anodizing done. Hopefully they have improved on their turn-around time, but be sure to get a for-sure date for completion of the project.