And that goes with servicing glass boats too, for repairs. Hopefully Front Street Shipyard will also gain a similar reputation as some of the same heads are involved in the business, and they have a long track record with service work.
It's not easy to write those big checks so I think if you trust the people, and you do your homework on what's going to be done-and how, you're more apt to be a satisfied customer.
The good businesses have nothing to gain by leaving you unhappy, BUT, you can't please everyone.