Background: we ordered a new full battened main, 95% jib and MackPack from Mack Sails in 2001 since our 1985 vintage main disintegrated in gale force winds on the sail offshore to Charleston to Florida. We've been out of the country cruising, weren't really happy with the jib since the top 1/3 of the leech flutters so badly it shakes the boat. We should have said something years ago, but we didn't notice how much it shook the boat until we left to go cruising - as opposed to short day sails.

Fast forward 10 years later. We called Mack Sails just to see if they could help. NO PROBLEM, no questions, just bring us the sail and tell us your concerns. Voila. They're going to recut the sail.

Amazing. I can think of alot of US companies who should take customer service lessons from Mack Sails!

No affiliation other than a happy customer.

Jan