Even during their recent 'financial difficulties' their repair service (needed because of lightning strike 'killed' everything on my 'sea-talk' system) and 'turnaround time' was well above what one normally encounters in the 'rec. marine trades'. The acquisition by FLIR should even improve on this. I hope they dont get 'too big' so that service, etc. declines as apparently has happened with one of the major GPS mfgrs.

I have an old Autohelm AP one of my other boats that needed a fix. Raymarine no longer 'supports' such old equipment but advised of an independent repair facility that could do the quick repair. They could have claimed that since the old unit was obsolete that I should buy a new unit but took the extra time to advise me of an economical repair and then followed up to see if that repair was OK - now THATS customer service that instills brand loyalty.