They told me that my 11 year old vintage 1997 core pack 100 was too old to repair and offered to replace it with a current model for 50%. I went for it.
Garmin on the other hand only offered me $100.00 off a replacement GPSMAP when my 5 year old $1,200.00 one went out. Hell, I can get a better deal than that on Ebay.