Stephan called me back, he was more than gracious. An apology wasn't necessary, nevertheless he offered a couple.

I have always had great pricing, great invoicing & email confirmations, great customer service, and great ordering experiences from Defender ... I use them pretty much exclusively throughout the year for my on-line boat purchases. I don't recall a problem over the past 7-8 years ... what I want is always in stock and normally at my door 2-3 days later.

I'll chalk it up to a bad day on both ends, blame it on the weather ! I placed my order.

For what it is worth ... I am continually surprised how Defender pricing in most cases beats West Marine Port Supply, and Google / internet searches. They have that down.

(Thanks Larry !) ... Cheers, John