I managed to break three Craftsman ratchets restoring my son's Jeep Wrangler this past year, took them back to Sears expecting them to hand me three new ratchets. Nope. I was told to go walk around the store for a 1/2 hour while a mechanic in the back rebuilt mine. Sure eneough, about a half hour later this scruffy looking dude from the back came out with my old ratchets with new pieces parts in them. Maybe the screw driver, but not rratchets.